TheSmartGuyAI
Refund Policy
Effective Date: August 3, 2026
This Refund Policy explains the refund, cancellation, and purchase-resolution practices of TheSmartGuyAI for digital products, online courses, downloads, and related services.
Refund terms displayed on a product page, order form, checkout page, or written offer at the time of purchase are part of this policy. If product-specific terms differ from this general policy, the product-specific terms shown before purchase will control.
1. Digital Products and Immediate Access
Many TheSmartGuyAI products are delivered digitally and may be available for immediate download or access after purchase. These products can include:
- PDF guides and workbooks
- AI prompt collections
- Templates, checklists, and worksheets
- Recorded training and online courses
- Digital toolkits and downloadable resources
Unless a product page or checkout page expressly states otherwise, digital products are considered final sale once the product has been downloaded, accessed, delivered, or made available to the purchaser.
2. Eligible Refund Requests
We will review refund requests made within seven calendar days of purchase when one or more of the following applies:
- You were charged more than once for the same purchase
- You purchased the wrong product by mistake and have not downloaded or accessed it
- The product was not delivered and our support team cannot restore access
- A material technical defect prevents reasonable use of the product and cannot be corrected
- The product is materially different from the description presented at checkout
- A refund is required by applicable law
We may first offer replacement files, corrected access, troubleshooting, an exchange, or another reasonable solution before issuing a refund.
3. Product-Specific Guarantees
Some products or promotions may include a specific satisfaction guarantee or refund period. Any such guarantee will be clearly stated on the applicable sales page or checkout page before purchase.
To qualify, you must follow the conditions stated with that guarantee, which may include submitting the request within a stated period or providing information reasonably needed to identify and resolve the issue.
The absence of a stated guarantee does not create an implied money-back guarantee.
4. Purchases That Are Generally Not Refundable
Unless required by law or expressly stated otherwise before purchase, refunds generally will not be issued for:
- Digital products that have already been downloaded or substantially accessed
- Requests made more than seven calendar days after purchase
- Failure to use, complete, or implement a product or course
- A change of mind or a change in personal circumstances
- Results that differ from personal expectations
- Failure to obtain an interview, job offer, promotion, salary increase, or other outcome
- Incompatibility caused by an unsupported device, outdated software, or third-party platform
- Purchases made through an unauthorized reseller or third-party seller
- Violation of our Terms of Use, including improper sharing or redistribution
5. Career and Results Expectations
TheSmartGuyAI products are educational resources. Purchasing a product does not guarantee employment, interviews, job offers, career advancement, business revenue, salary increases, or other specific results.
A refund will not be granted solely because a purchaser did not achieve a desired career, employment, business, or financial outcome.
6. Courses and Membership Access
Refund terms for courses, memberships, coaching programs, subscriptions, or services may differ from those for downloadable products. The applicable terms will be displayed before purchase.
If recurring billing is offered, cancellation stops future renewals unless otherwise stated. Cancellation does not automatically create a refund for charges already processed.
7. Live Services, Coaching, and Appointments
If TheSmartGuyAI offers live coaching, consulting, reviews, or scheduled appointments, cancellation and rescheduling requirements will be disclosed before booking.
Missed appointments or late cancellations may be non-refundable when time has been reserved specifically for the purchaser.
8. Duplicate or Unauthorized Charges
If you believe you were charged twice, charged an incorrect amount, or did not authorize a purchase, contact us promptly so we can investigate.
Please do not submit a payment dispute before giving us a reasonable opportunity to review and correct a billing error.
9. How to Request a Refund
To request a refund or purchase review, email support@TheSmartGuyAI.com within the applicable refund period.
Please include:
- Your full name
- The email address used for the purchase
- The product or service purchased
- The purchase date
- Your order or transaction number, if available
- A clear explanation of the issue and requested resolution
We may request additional information reasonably necessary to verify the purchase or investigate the request.
10. Refund Processing
Approved refunds will generally be returned to the original payment method. We cannot guarantee how quickly a bank, credit-card issuer, PayPal, Stripe, or another processor will post the credit to your account.
Processing times may vary by payment provider and financial institution. Any non-refundable transaction or currency-conversion fees retained by a payment provider may be excluded where permitted by law.
11. Access After a Refund
If a refund is issued, your license and right to access or use the refunded product or service ends immediately.
You must delete downloaded copies and stop using, sharing, reproducing, or distributing the refunded materials. Course, membership, or account access may be revoked.
12. Chargebacks and Payment Disputes
We encourage customers to contact us before filing a chargeback or payment dispute so we can attempt to resolve the issue directly.
Filing a fraudulent or knowingly inaccurate chargeback may result in termination of access, collection efforts where lawful, and submission of relevant purchase and access records to the payment provider.
Nothing in this section limits any legitimate rights you have under applicable payment-card rules or consumer-protection law.
13. Consumer Rights
This Refund Policy does not limit rights that cannot legally be waived. Where applicable law provides greater refund, cancellation, or remedy rights, those legal requirements will apply.
Customers are encouraged to review the refund terms displayed before completing a purchase and retain a copy of the order confirmation.
14. Changes to This Refund Policy
We may update this Refund Policy to reflect changes in our products, payment methods, business practices, or legal requirements.
The policy in effect at the time of purchase will generally apply to that transaction, except where a change is required by law or is more favorable to the customer.
15. Contact Us
Questions about purchases, access, cancellations, or refunds may be directed to:
16. Websites and Services Covered
This Refund Policy applies to purchases made through websites, landing pages, sales funnels, and services operated by TheSmartGuyAI, including:
- TheSmartGuyAI.com
- MyAIJobHunt.com
- Future educational websites, courses, tools, and digital products published under TheSmartGuyAI